Do you really understand your customers?
How to Increase Loyalty, Retention and Cross Selling?
XSELL is an Extensible Loyalty Framework that is useful for Small, Medium and Large enterprises and can cater to different reward models and lines of business.
XSELL leverages and extends the existing capabilities of the Salesforce Platform to minimise your need to change.
XSELL Rewards Application
Cloud Rewards loyalty application for the Financial Services Industry
Designed to be Comfortable and Familiar for existing Salesforce Customers.
SELL - REWARD - RETAIN
XSELL Rewards is commited to helping you retain and work with your customers by understanding them and rewarding them for their loyalty...
Welcome to the XSELL website where you have the latest information about all things related to the XSELL application and company.
About
We are an official Salesforce ISV partner.
XSELL adheres to stringent Salesforce ISV compliance and partnership requirements.
The XSELL application is available from the Salesforce AppExchange.
The founders of XSELL Rewards are experienced IT professionals with proven track records in a range of industries including Insurance, Wealth Management, Banking, Finance, Retail and Telecommunications. We have worked in R&D, Product Development, Transformation and as core Open Source Developers.
Our backgrounds cover Business Development, IT Architecture and Development. We are especially skilled at building and integrating complex enterprise systems and establishing working relationships with clients, business stakeholders and staff.
Our Technology experience includes Digital Experience, Web Services, Messaging Systems, Rules Engines, Agent Based Systems, APIs, Workflow Management Systems and many others. We have built successful systems in both Cloud and Corporate Data Centre environments and integrated systems across these two environments.
Application
XSELL Rewards is a rewards loyalty application for the Financial Services Industry to increase profitability and customer retention in Insurance, Banking and Wealth Management domains.
XSELL is a SaaS Rewards Application based on the market leading Salesforce Cloud Platform and is compatible with the Salesforce Financial Services Cloud.
The XSELL Application can calculate rewards based on the financial products the customer holds using information about the current status of those products. Alternatively, using the XSELL API a Financial Services Company may elect to give discounts instead of rewards to a prospective buyer.
XSELL Rewards is a suite of applications designed to support cross selling across your products, systems, domains and enterprises.
XSELL supports Cross Selling by allocating additional rewards points for customers who hold more than one product.
Minimises integration efforts - utilises existing established CRM data feeds from core systems to your Salesforce Platform.
Decouples Core Product systems from Cross Selling logic.
Establishes a unique Reward Id - providing a single view of a customer's rewards and redemptions.
For a new client - the Reward Id can be provided to the client via a Call Centre, Company Portal, CRM or Marketing Campaign.
Aggregates information about a customers's spending across different products and domains.
Hosts Rules for computing rewards are based on a Customer's asset profile. XSELL Rewards Rules can be applied to both individual and business entities.
Can be configured to know product details, policy number etc.
XSELL can be integrated with the Amazon Incentives API for rewards redemption. Bespoke Rewards Gateway Integration is available via XSELL APIs.
Features a rich set of RESTful APIs to enable a plethora of enterprise business and integration use cases.
Services
XSELL application installation and configuration
XSELL Rewards application ongoing data model synchronization
XSELL application ongoing support and maintenance
XSELL integration and client bespoke development
Program and Project Management, Architecture and Development